Our Grading of MidAmerican Energy Services

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MidAmerican Energy Services Plan Summary

MidAmerican Energy Services does not currently have any plans available on IL Energy Ratings.

We recommend plans from Santanna Energy Services and Constellation instead.

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Customer Reviews of MidAmerican Energy Services



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Most Recent MidAmerican Energy Services Reviews  


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No 3-4 star reviews have been posted or approved yet

2-3 Star Reviews: 1 (33%)



Decent rate and the lights are still on

Now that I've covered all the nice things in the title...here's the rest of the story:
My previous provider raised rates - I looked for a better deal on PowerToChoose and found this company. I filled out my enrollment with a requested switch date. They did indeed switch on my requested date...but the first I heard from them about it was ~2 weeks later when they sent the first bill (here's how much you owe us...oh BTW welcome new customer). They are not set up for BillPay through Bank of America and it's a confusing situation: MidAmerican Energy (apparently a utility in Iowa) is set up in BofA's system, but MidAmerican Energy *Services* is not, and they both use the same logo with a typeface so small I defy anyone except company employees to recognize the difference. I found this out after a call to "customer service" and got a bit of attitude about not having discerned this on my own. Anyway, I am now set up to send them paper checks through the BofA BillPay system - seems like we could do better in the year 2018, but it will get the job done.

I can't really complain because, like I said, they're giving me a pretty decent rate and the lights are still on. There's really not anything wrong here, but from my perspective, I'm not impressed with the way they run the business. I expected more from a Berkshire Hathaway company...but then again, who am I to question Warren Buffett's business strategy. Maybe the lesson here is that customer relationship management is actually an unnecessary business expense and this is the kind of customer service we should expect once the rest of the business community discovers this for themselves and follows suit.

Prof D from Texas
July 18th, 2018

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
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1-2 Star Reviews: 2 (67%)



Wow

Totally blown away with the rates. We never asked for them to be our suppliers and when we received our first Bill we knew something was wrong ,so we called and cancelled their services and thought maybe we should try to do better with what we are consuming as for as electric. We quit using the clothes dryer altogether turned off a air conditioner and guess what? Are bill went up 95 dollars. Crazy i know somehow we still have to pay it.

Brian layed-off bill payer from Ohio
August 8th, 2020

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MidAmerican Energy Services News  


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MidAmerican Energy Services FAQs  


Where can I order MidAmerican Energy Services electricity?


MidAmerican Energy Services does not have any electricity plans

Where can I order MidAmerican Energy Services natural gas?


MidAmerican Energy Services does not have any natural gas plans

What do customers think about MidAmerican Energy Services?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average MidAmerican Energy Services customer review is 0 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

All MidAmerican Energy Services Plans  


Plan Name
Company
/
Rating
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
1 Year Fixed
12 month
Fixed Rate
$0.649 / therm
$0.00 monthly recurring charge
6 Month Fixed Rate
6 month
Fixed Rate
$0.679 / therm
$0.00 monthly recurring charge
1 Year Plan
12 month
Fixed Rate
$0.639 / therm
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$0.619 / therm
$0.00 monthly recurring charge
3 Year Plan
36 month
Fixed Rate
$0.559 / therm
$0.00 monthly recurring charge
2 Year Plan
24 month
Fixed Rate
$0.589 / therm
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$0.589 / therm
$0.00 monthly recurring charge
Great Rate
6 month
Fixed Rate
$0.619 / therm
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
$0.559 / therm
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$0.599 / therm
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
$0.549 / therm
$0.00 monthly recurring charge