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Founded in 1999 and licensed to sell electricity in Texas in 2002, Spark Energy is now a national retail electricity and natural gas provider. They now provider electricity and/or natural gas services in the following states: Arizona, California, Colorado, Connecticut, Florida, Illinois, Indiana, Maryland, Massachusetts, Michigan, Nevada, New Mexico, New York, Ohio, Pennsylvania and Texas.

Our Grading of Spark Energy

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Spark Energy Plan Summary

Spark Energy does not currently have any plans available on IL Energy Ratings.

We recommend plans from Constellation and Energy Harbor instead.

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Customer Reviews of Spark Energy

Reviews Overall

11th place
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Most Recent Spark Energy Reviews  


Great company and great rate.
So far my bill went down and I find the whole experience easier and more convenient than what I had before I can pay online and there are no fees. Love it. Babsy_2004 from Keller TX

Marked down for the first short bill
Ordering was easy, hand off to Spark was seamless. First bill was only 20 days, which was small enough to miss the rebate. So if you're switching you may want to time it to be closer to the beginning or end of the cycle. Fred from Colleyville TX

Spark Energy customer for life
Exceeded my expectations. Happy Customer from Dallas TX


4-5 Star Reviews: 41 (26%)



Spark Energy's representives great work

Hi I would like to say that signing up with Spark Energy is definitely saving me some money and the help i received from the representatives was very helpful and efficient I appreciate it when the representatives take time to thuroghly explain to the customer about the services that will be given. Thank You

Great Business from Chicago, Illinois
March 5th, 2019

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3-4 Star Reviews: 18 (11%)



Price was in the top 2, but the website/monitoring is lacking

I really liked my two previous companies, but switched from both once the promotion of the first year ended. This company had one of the cheaper plans for the energy that my home uses during a year period. I figured that all companies at this point are the same. Who ever needs to call into an electric company? You go online, pay your bill, and view your usage. BUT.... you can't view your usage real time it seems. So my plan that I need to use so much energy before I hit that bill credit, I can't monitor. There are some months that I am below the threshhold, but could easily (as terrible as this does seem to me) turn on some extra stuff, to bring myself up to the 1000kw I need. But I can't even tell this info. Which I have never seen with a company before this. ??? If you are going with a threshold plan, I would maybe avoid spark at this point until they fix this.

Jill Jere from Texas
April 22nd, 2021

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2-3 Star Reviews: 17 (11%)



Problems Galore from the Beginning

We've been with Spark from the beginning and we have had numerous problems. For the first few years it was always administrative related...wrong address, wrong billing amount, etc. Now our problem is our contract expired the end of December and we did not renew on time. So they took our rate from 6.5cents to 16.9cents. When I called to renew for 24 months and complain about the bill, they refused to make a reasonable adjustment. They offered a $75 credit on a $565 bill. We cancelled our service.

Martha Walker from Texas
January 24th, 2019

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1-2 Star Reviews: 68 (43%)



Scam

This people lie sign with them and ur bills will be higher then ever.They claim to lower ur bill but its a lie u pay double of what u where paying

Scam from Melrose Park, Illinois
January 10th, 2020

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Spark Energy FAQs  


Where can I order Spark Energy electricity?


Spark Energy has electricity plans in Texas, Maryland, Pennsylvania, and Illinois

Where can I order Spark Energy natural gas?


Spark Energy does not have any natural gas plans

What do customers think about Spark Energy?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Spark Energy customer review is 2.6 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

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