Customer Reviews for Spark Energy

Hi I would like to say that signing up with Spark Energy is definitely saving me some money and the help i received from the representatives was very helpful and efficient I appreciate it when the representatives take time to thuroghly explain to the customer about the services that will be given. Thank You

This people lie sign with them and ur bills will be higher then ever.They claim to lower ur bill but its a lie u pay double of what u where paying

Recently a young lady knocked on my door representing Spark Energy. She told me they were offering a $100 gift debit card each for electric and gas. I signed up for both. Well 30 days went by and I did not receive them. Now the company tells me that they don't offer it and that the lady does not work for them, but works for some 3rd party company. This company is dishonest and from what I just learned, trespasses too.

My 80 year old Mother either did not reply to a renewal notice or did not receive one. The fixed rate expired 03/07/19. Spark Energy raised her fixed rate from 9 cents a kwh to 18 cents a kwh. Now that the weather is hot we realized the doubling of her supply rate. I can see that their fiduciary is to themselves and that their ethics are in the gutter. Un Justified Rip Off

I will not advice anyone to use this company, they are shady. I don't even know how my energy services got changed to them. I live in a two bedroom apartment in Arlington Heights, Illinois and before my energy bill was transferred to them, my average consumption was 699kwh and when they took over it immediately went up to 2155kwh without any change in usage, season or added home equipment. Also, their rate was double from what I was paying before (0.063900) to 0.11870 and so my bill became outrageous. I called them several times but they couldn't explain how they became my supplier or why my consumption suddenly went up. I was happy with my former supplier whose rates were even less than that of ComEd itself. Like I said, I don't know how they were able to remove my former supplier and had their name on my bill.

I have North Shore gas who handles the bills and receives payment. Spark sent me a Pink bill that said Final Notice. Interesting since I had no previous "notices" from them. Why are they billing me when North Shore pays them?? the Months of service were not even consecutive March, June , and July ; this meant they got April and May, interesting?? This "Final Bill"" also threatened me with taking their bill to a Collection agency and reporting me to credit bureaus if we didn't pay it to them...remember North shore gas pays them and I pay North Shore. Now who should be taken to the collection agency or credit bureau?