You can browse ILEnergyRatings.com without telling us who you are or revealing any personal information about yourself. Certain features and services on ILEnergyRatings.com require that you register and supply some information that allows us to identify you. We collect some information automatically from your computer while you browse our sites, such as where you go on ILEnergyRatings.com and what you do there. We collect your IP address, computer and connection information, browser type and version, operating system and platform, the URLs you come from and go to next, and a cookie number.
When you register on one of the sites in ILEnergyRatings.com, we collect and store your e-mail address and a password. You can also choose to provide the following personal information:
- Member profile information, including first and last name, member name and location
- Other information that allows us to personalize your ILEnergyRatings.com experience
We may get additional information from or about you in other ways not specifically described here. For example, you might contact Community Care or customer support or respond to a survey, or we might get a third-party complaint about you.
We use the information we collect to:
- operate ILEnergyRatings.com
- provide you with information and services you request
- customize your experience on ILEnergyRatings.com
- communicate with you about your orders, service updates and other administrative issues
- send our ILEnergyRatings.com members targeted marketing and promotional offers, based on their communications preferences
- contact our ILEnergyRatings.com Category Leads, Advisers or Top Reviewers
- measure and improve our sites and services
- resolve disputes, address complaints and troubleshoot technical problems
- analyze site and user behavior and prepare aggregated reports
Sharing and Disclosure
Service Providers. We may share your information with service providers under contract who help with our business operations (such as maintaining ILEnergyRatings.com and providing related services). Special Offers. On ILEnergyRatings.com, you may have opportunities to express interest in or register for third-party products and services. If you do, we will provide information about you to the third party to implement your request.
We may use survey results for our internal development and market research and share the results with our affiliates, consultants, vendors and service providers.
As our business evolves, ILEnergyRatings.com may sell, transfer or otherwise share some or all of its assets in connection with a merger, reorganization or sale of assets, or in the event of bankruptcy. In such an event, personal information may be one of the assets transferred.
We may disclose information when permitted by law or under the good-faith belief that such disclosure is necessary under applicable law; to comply with legal process served on ILEnergyRatings.com; to protect the property or interests of ILEnergyRatings.com, its agents and employees; or to protect personal safety or the public.
Some portions of ILEnergyRatings.com allow you to contribute ratings, comments, reviews and other content to the site. This content is displayed publicly unless you register and change your default configuration. The reviews and comments you publish may be displayed with your member name. If other members choose to, they can receive email notifications of your new public content or publish their own comments to your reviews.
We may use the public content to develop aggregate ratings, personalize site views and market products. We may use your public content to personalize site views and identify or feature popular members. For example, we may promote most popular or highest-earning reviews and members. While we don't expect to transfer the complete review rating and web of trust database to others (except as discussed in this policy), we use the database throughout our network and to generate results for others.
Choice/Opt-Out. At any time, you have the ability to opt out of receiving marketing communications from ILEnergyRatings.com, but you may not opt out of administrative emails (for example, emails about your transactions or policy changes) while you are a member of ILEnergyRatings.com. You can opt out by either changing your e-mail preferences or using the link provided at the bottom of each email message.
If you send emails to a recipient through our site, they will receive your email address and any personal message you include. Although we do not retain in any easily retrievable way the addresses you email, these emails are not private communications. You may not use our email tools to send spam or content that violates the User Agreement.
ILEnergyRatings.com does not tolerate spam. We do not send emails to anyone without permission, and we do not sell or rent email addresses to any unauthorized third party. This does not mean that we can prevent spam from happening on the Internet. If you believe that you have received an unsolicited email from us, please contact our Privacy Department and we will investigate.
Cookies and Web Beacons
ILEnergyRatings.com, and other members of our corporate family who provide us with joint services, will sometimes place anonymous cookies or web beacons on your computer when you visit our sites or our co-branded sites. We use these cookies and web beacons to recognize returning users, measure traffic and activity on the sites, monitor and improve our services and protect against fraud.
You can block cookies by changing the settings on your browser (contact your ISP for help), but doing so may prevent us from delivering certain services to you. Your browser must be set to accept cookies in order to access ILEnergyRatings.com as a registered member.
Our Advertisers's Cookies
We use the services of third-party advertising companies, who may place cookies that allow them to collect from you and use anonymous information about your visits to ILEnergyRatings.com.
Links to Other Sites
ILEnergyRatings.com uses physical, electronic and administrative safeguards, including advanced firewall and password protection for our databases, designed to protect the security of information. We restrict access to your personal information to employees that need to know that information in order to operate, develop or improve our services. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.
We may change this policy from time to time, and we will post the amended terms on ILEnergyRatings.com. All amended terms will take effect immediately for new users, and 30 days after they are posted for existing users.
Communication and Marketing
By opting into any Electricity Ratings, LLC text program, you expressly consent to receive text messages that may be sent using an automatic telephone dialling system, by or on behalf of Inspire Electricity Ratings, LLC and our affiliates, at the phone number you provide. Consent to receive texts is not a condition of purchasing any products or services.
You can cancel the SMS service at any time by texting "STOP". We will send you an SMS message to confirm that you have been unsubscribed. After this message, you will no longer receive SMS messages from us. If you want to start receiving SMS messages again, reply "START" to any of our messages or contact our Customer Service Team at email@example.com or call us on (866) 303-9147 to be resubscribed.