NRG Home -- Profile Analysis

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NRG Home Plan Summary

NRG Home does not currently have any plans available on IL Energy Ratings.

We recommend plans from Constellation and Spark Energy instead.

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Customer Reviews of NRG Home

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21st place
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Most Recent NRG Home Reviews  


No complaints
I have only positive thoughts so far for this company!! Eileen from Center Valley PA

r
great Nicholas from Brackney PA

Satisfied
I love the service n savings Jim Patterson from Altoona PA


4-5 Star Reviews: 34 (18%)



Great experience

Great girl in the store, told me that the price would be promotional and I would need to call to lock in price after 3 months, now I get cash back on my bill and a right plan for myself, if you dont call your rate will go back to variable just like com Ed already does. Its really simple. Happy customer

Happy from Crystal Lake, Illinois
January 22nd, 2020

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3-4 Star Reviews: 6 (3%)



First month with NRG.

Good prices.

Nannyg from Pennsylvania
February 5th, 2022

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2-3 Star Reviews: 6 (3%)



2.8 times what the default utility rate was!

I dont know how these folks sleep at night, honestly. My elderly mom who is on a fixed income got talked into switching to this company while she was shopping in Walmart because they were touting supporting renewable energy solutions and she wanted to be a good citizen and support that. Long story short, that shopping trip cost her a total of $541.09 over the past 10 months. Her most recent electric bill for her modest 1500 square foot home was for $826.25 for one month!! I looked at what the default utility rate on that bill was and she paid $352.89 MORE ON ONE BILL than she would have had she not switched. These folks are predatory criminals. They should be ashamed!

SparkyChick from Ohio
February 25th, 2022

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1-2 Star Reviews: 144 (77%)



TOTAL SCAM

For the first 3 months being signed up with NRG, my bill was normal, maybe even a little lower than normal. Once the 3 months was up, my bill shot up by over $300. requested to cancel. request was ignored. here we are 3 months later and my account has just now been cancelled, but for the past 2 months, my electric bills have been over$600! I have sent multiple emails, chatted with someone on the NRG website. I was offered $75 refund check for my troubles. That doesn't quite cover $1200 in electric bills. Currently awaiting a call back from a supervisor. Do yourself a favor and avoid this company at all costs. (I got signed up at walmart one evening). don't walk away from these people...RUN. I'm happy to provide copies of my electric bills to anyone who thinks I'm just leaving a bogus review. And if ZERO stars would have been an option, that's what I would've selected.

tina newingham from Pawnee, Illinois
March 8th, 2022

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NRG Home FAQs  


Where can I order NRG Home electricity?


NRG Home has electricity plans in Pennsylvania, New Jersey, Massachusetts, Maryland, Illinois, and Ohio

Where can I order NRG Home natural gas?


NRG Home does not have any natural gas plans

What do customers think about NRG Home?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average NRG Home customer review is 2.2 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.