Our Grading of Santanna Energy Services

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Santanna Energy Services Plan Summary

Total Plans

3

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Customer Reviews of Santanna Energy Services

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Most Recent Santanna Energy Services Reviews  


It pays to switch
So far, so good james morgan from North Lima OH

happy
very happy so far Terry from Warren OH

Easy Switch
Simple to enroll and great rates GREAT from Belvidere IL


4-5 Star Reviews: 25 (74%)



Easy Switch

Simple to enroll and great rates

GREAT from Belvidere, Illinois
March 3rd, 2021

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3-4 Star Reviews: 3 (9%)



Under review ?

Was given a confirmation said my rate would start on 1/1/21 but it didn' t. when I called on 2/7/21 the rep said I could not change my rate online i had to call.I was never informed of this or I would have done it. Now my new rate doesn' t start till march ? Why did they let me register online, had to confirm my address and account # , given a confirmation and a start date then not uphold there end.I sent all this info to the rep for review. We will see what happened.

Robert Annen from Ohio
February 14th, 2021

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2-3 Star Reviews: 2 (6%)



Don't get caught napping when your plan expires

I shop for the best rate on electricity. Santanna had a good three month rate so I signed up for 5.98 cents a KW/hr and no administrative fee. In October, the month before my three months ended, I requested a switch. That took a few extra days to process and ended up being accepted on 10/20 - nine days before the end of the period. Apparently since that was within the 10 day rescission period, I couldn't start my service until the next billing period- starting 12/2. OMG, what a jump in rates! Not only did I go up from 5.98 cents/KWhr to 9.015, but they also added a $10 a month administrative fee. The letter I got before this happened warned me of the increase (but got the new rate wrong) and said nothing about the administrative fee. (That possible fee was mentioned in the contract I got at the beginning of the period.) My suggestion - get your request to switch at the end of a period in to the utility 30 days before the cycle ends.

Alan from Buffalo Grove, Illinois
December 6th, 2020

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1-2 Star Reviews: 7 (21%)



Switch and bait

Becareful. Once your agreement expires, they will enroll you in their highest rate with a monthly charge. You need to keep an eye on Santanna

Lost customer from Chicago, Illinois
December 9th, 2020

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Santanna Energy Services News  


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Santanna Energy Services FAQs  


What is the cheapest plan that Santanna Energy Services has?


The cheapest plan Santanna Energy Services has is Select Plus 6 Month, with rates starting at $0.269. This is a 6 month plan. You can find details for that plan here.

Where can I order Santanna Energy Services electricity?


Santanna Energy Services has electricity plans in Ohio, Pennsylvania, and Illinois

Where can I order Santanna Energy Services natural gas?


Santanna Energy Services has natural gas plans in Pennsylvania, Ohio, and Illinois

What do customers think about Santanna Energy Services?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Santanna Energy Services customer review is 4.1 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

All Santanna Energy Services Plans  


Plan Name
Company
/
Rating
Length
Price
12 Month Fixed Rate
12 month
Fixed Rate
$0.302 / therm
Great Rate
6 month
Fixed Rate
$0.269 / therm
18 Month Plan
18 month
Fixed Rate
$0.334 / therm