Our Grading of Santanna Energy Services

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Santanna Energy Services Plan Summary

Total Plans

4

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Customer Reviews of Santanna Energy Services

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Most Recent Santanna Energy Services Reviews  


A very good energy service company.
Here in a time of bewildering choices for natural gas, Santanna Energy stands out as a company, which offers us natural gas at a very competitive price, while providing us with exceptional customer service. What more could you ask for? John D. Peterson from Caledonia OH

Can Use Better Customer Service Operators
The customer service people were helpful but it takes a very long time to get thru to a live person. It also takes a long time to set up the account and verification, otherwise good. MIO from Malvern PA

Excellent and friendly customer service
I called to inquire about Santanna rates for my new home and was not only impressed by the low low rate....but the warm and courteous representative I spoke with was very impressive and sold me on Santanna. Jerry from Canton Ohio from Canton OH


4-5 Star Reviews: 10 (71%)



Great Company to be with

They are easy to get a hold of and work with me.

JMar from Romeoville, Illinois
July 12th, 2019

Billing & Account Management
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Pricing, Plans, & Promotions
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No 3-4 star reviews have been posted or approved yet
No 2-3 star reviews have been posted or approved yet

1-2 Star Reviews: 4 (29%)



Nothing about this experience was positve!

My application was rejected. No one can tell me why! AND I was never notified

Alan Woodard from Chicago, Illinois
December 27th, 2019

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Santanna Energy Services News  


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Santanna Energy Services FAQs  


What is the cheapest plan that Santanna Energy Services has?


The cheapest plan Santanna Energy Services has is Premier Pick 6 Month , with rates starting at $0.230. This is a 6 month plan. You can find details for that plan here.

Where can I order Santanna Energy Services electricity?


Santanna Energy Services has electricity plans in Illinois, Ohio, and Pennsylvania

Where can I order Santanna Energy Services natural gas?


Santanna Energy Services has natural gas plans in Illinois, Ohio, and Pennsylvania

What do customers think about Santanna Energy Services?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Santanna Energy Services customer review is 3.8 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Why is my electricity rate higher than when I signed up?


The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

Recommended Natural Gas Plans  


Plan Name
Company
/
Rating
Length
Price
6 months
$0.230 per Therm
630-239-1648
12 months
$0.338 per Therm
630-239-1648
24 months
$0.381 per Therm
630-239-1648
12 months
$0.499 per Therm
888-508-4782

All Natural Gas Plans  


Plan Name
Company
/
Rating
Length
Price
12 months
$0.338 per Therm
630-239-1648
24 months
$0.381 per Therm
630-239-1648
6 months
$0.230 per Therm
630-239-1648
18 months
$0.367 per Therm
630-239-1648