Santanna Energy Services -- Profile Analysis


Our Rating of Santanna Energy Services




All Santanna Energy Services Plans  


Plan Name
Company
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
12 Month Fixed Rate
12 month
Fixed Rate
$0.759 / therm
$0.00 monthly recurring charge

Santanna Energy Services Plan Summary

Total Plans

1

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Customer Reviews of Santanna Energy Services

Reviews Overall

4th place
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Most Recent Santanna Energy Services Reviews  


Santanna Energy - Look at it you may be pleasantly surprised
After a very smooth transition from old supplier, it appears that I am saving about $40-60 per month on my electric bill. Newton from Akron OH

Smart Move
Easy change and obviously for the best. Neil from Akron OH

Great provider
Easy and reasonable pricing Lkik from Youngstown OH


4-5 Star Reviews: 46 (72%)



Easy Switch

Simple to enroll and great rates

GREAT from Belvidere, Illinois
March 3rd, 2021

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 10 (16%)



Happy

I really enjoyed opening my bill this month. In comparison to my previous suppliers I was HAPPY!

Happy J from Ohio
May 15th, 2022

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

2-3 Star Reviews: 5 (8%)



Don't get caught napping when your plan expires

I shop for the best rate on electricity. Santanna had a good three month rate so I signed up for 5.98 cents a KW/hr and no administrative fee. In October, the month before my three months ended, I requested a switch. That took a few extra days to process and ended up being accepted on 10/20 - nine days before the end of the period. Apparently since that was within the 10 day rescission period, I couldn't start my service until the next billing period- starting 12/2. OMG, what a jump in rates! Not only did I go up from 5.98 cents/KWhr to 9.015, but they also added a $10 a month administrative fee. The letter I got before this happened warned me of the increase (but got the new rate wrong) and said nothing about the administrative fee. (That possible fee was mentioned in the contract I got at the beginning of the period.) My suggestion - get your request to switch at the end of a period in to the utility 30 days before the cycle ends.

Alan from Buffalo Grove, Illinois
December 6th, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
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1-2 Star Reviews: 11 (17%)



Switch and bait

Becareful. Once your agreement expires, they will enroll you in their highest rate with a monthly charge. You need to keep an eye on Santanna

Lost customer from Chicago, Illinois
December 9th, 2020

Billing & Account Management
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Santanna Energy Services News  


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Santanna Energy Services FAQs  


What is the cheapest plan that Santanna Energy Services has?


The cheapest plan Santanna Energy Services has is Premier Pick 12, with rates starting at 0.759. This is a 12 month plan.

Where can I order Santanna Energy Services electricity?


Santanna Energy Services has electricity plans in Illinois, Ohio, and Pennsylvania

Where can I order Santanna Energy Services natural gas?


Santanna Energy Services has natural gas plans in Pennsylvania, Illinois, and Ohio

What do customers think about Santanna Energy Services?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Santanna Energy Services customer review is 4 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.



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