Great Supplier
| Good rates, rewards, no problems | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Norbert1947
from
Dixon, IL
on
July 15th, 2020
Nothing about this experience was positve!
| My application was rejected. No one can tell me why! AND I was never notified | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Alan Woodard
from
Chicago, IL
on
December 27th, 2019
Great Company to be with
| They are easy to get a hold of and work with me. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
JMar
from
Romeoville, IL
on
July 12th, 2019
Great Customer Experience
| Reps were great, explained products and offered Rewards Dollars | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Latisha D
from
Geneva, IL
on
July 11th, 2019
Rip off
| I would like to know why I am being charged 70 cents per therm, while Nicor charges 36 per therm. I was tricked into taking Santanta Energy. My current bill is over $200. I have never had a bill over this even in the winter!! What the heck is going on? Now I am having trouble even contacting their customer service representatives. What a joke. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Lisa In Illinois
from
Sandwich, IL
on
January 16th, 2019
Reviews Overview
The best review categories for Santanna Energy Services are their plans and pricing, rated at 3.4 out of 5, and the order experience, rated at 3.4 of 5.
The best review categories for Santanna Energy Services are their plans and pricing, rated at 3.4 out of 5, and the order experience, rated at 3.4 of 5.
3.4 / 5
Overall
3.4 / 5
Price, Plans and Promotions
3.4 / 5
Order Experience
3.4 / 5
Customer Service
3.4 / 5
Billing and Account Management
3.4 / 5
Likely to Recommend
