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XOOM Energy is a retail energy provider that offers electricity and natural gas service in select states. Service areas include California, Ohio, Connecticut, Pennsylvania, Delaware, Rhode Island, Texas, Virginia, Washington D.C., Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, and New York.

Our Grading of XOOM Energy

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XOOM Energy Plan Summary

Total Plans

4

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Customer Reviews of XOOM Energy

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Most Recent XOOM Energy Reviews  


Saticfied
We have been with Xoom Energy for about 4 years and have had no issues we have had great customer service no problems with the billing .Our bills have been between $115 and $200 . I would recomend Xoom energy . Serena from Troy TX

Xoom is great
I've been with Xoom almost a year and have had zero issues with them. And the rates are excellent. Ed from Webster TX

Great service
I signed up in the fall of 2018, very skeptical like most people, but I was also tired of paying high gas bills. I decided to try the service and got my first bill to my surprise it was actually lower. Great job Xoom energy! Thanks for the two year fixed rate. M. Harrison from Novi MI


4-5 Star Reviews: 6 (13%)



Saticfied

We have been with Xoom Energy for about 4 years and have had no issues we have had great customer service no problems with the billing .Our bills have been between $115 and $200 . I would recomend Xoom energy .

Serena from Texas
June 3rd, 2019

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3-4 Star Reviews: 1 (2%)



Love it

So prior to getting Xoom energy, I had read the reviews on yelp and I was aware that I need to read the contract carefully so I would not get tricked. I did that, and too say the least I am very happy with my decision to go with Xoom energy. I love how they allow you to pay for a kid every month as well as providing affordable and efficient gas!

delly doobz from New York
March 14th, 2017

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2-3 Star Reviews: 7 (16%)



Very Expensive

I was sold Xoom Energy through an ACN rep. The initial rate was low, but noticed my bills shot up and stayed that way. After comparing with my standard service provider, they told me I was paying three times as much for my therms and kilowatts. I cancelled soon after and now my bills are back to normal again.

Xoom is Expensive from Chicago, Illinois
March 31st, 2019

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1-2 Star Reviews: 34 (76%)



VERY DISAPPOINTED!!

Very easy to sign up for with great rates to start BUT.... After 9 months price doubled & it has taken over 6 months to cancel their "outrageous service"! Nothing but run around to cancel their awful, terrible service!! In the meantime we were stuck with paying outrageous bills for several months before they would cancel our account with them.

Divine Shepherd Lutheran Church from Bolingbrook, Illinois
November 30th, 2018

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XOOM Energy News  


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XOOM Energy FAQs  


What is the cheapest plan that XOOM Energy has?


The cheapest plan XOOM Energy has is SureLock 4, with rates starting at $0.259. This is a 4 month plan. You can find details for that plan here.

Where can I order XOOM Energy electricity?


XOOM Energy has electricity plans in Connecticut, Illinois, Massachusetts, Maryland, Maine, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, and Texas

Where can I order XOOM Energy natural gas?


XOOM Energy has natural gas plans in California, Illinois, Maryland, Michigan, New Jersey, New York, Ohio, and Pennsylvania

What do customers think about XOOM Energy?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average XOOM Energy customer review is 1.8 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Why is my electricity rate higher than when I signed up?


The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

Recommended Natural Gas Plans  


Plan Name
Company
/
Rating
Length
Price
6 months
$0.230 per Therm
630-239-1648
12 months
$0.338 per Therm
630-239-1648
24 months
$0.381 per Therm
630-239-1648
12 months
$0.499 per Therm
888-508-4782

All Natural Gas Plans  


Plan Name
Company
/
Rating
Length
Price
12 months
$0.359 per Therm
24 months
$0.369 per Therm
12 months
$0.339 per Therm
4 months
$0.259 per Therm