All 2 Star Reviews

2 Customer Reviews Written Overall


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Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Very Expensive
I was sold Xoom Energy through an ACN rep. The initial rate was low, but noticed my bills shot up and stayed that way. After comparing with my standard service provider, they told me I was paying three times as much for my therms and kilowatts. I cancelled soon after and now my bills are back to normal again.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Xoom Is Expensive from Chicago, IL on March 31st, 2019
VERY DISAPPOINTED!!
Very easy to sign up for with great rates to start BUT.... After 9 months price doubled & it has taken over 6 months to cancel their "outrageous service"! Nothing but run around to cancel their awful, terrible service!! In the meantime we were stuck with paying outrageous bills for several months before they would cancel our account with them.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Divine Shepherd Lutheran Church from Bolingbrook, IL on November 30th, 2018


All XOOM Energy Natural Gas Plans

Plan Name
Company
/
Rating
Length
Price
12 Month Fixed Rate
12 month
Fixed Rate
$0.419 / therm
24 Month Fixed Rate
24 month
Fixed Rate
$0.399 / therm
12 Month Fixed Rate
12 month
Fixed Rate
$0.399 / therm
4 Month Fixed Rate
4 month
Fixed Rate
$0.329 / therm