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Energy Harbor, formerly known as FirstEnergy Solutions, has been serving retail electricity customers since 1997. They are a financially secure independent power producer and fully integrated retail energy provider focused on safe and best-in-class operations and financial performance. With its fleet of reliable generating resources, including substantial carbon-free generation, Energy Harbor is well positioned for long-term value creation and competitiveness in a low-carbon future and is focused on enabling a growing customer and stakeholder base to meet their environmental, social and sustainability goals.


Our Grading of Energy Harbor

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Energy Harbor Plan Summary

Energy Harbor does not currently have any plans available on IL Energy Ratings.

We recommend plans from Santanna Energy Services and Vista Energy instead.

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Customer Reviews of Energy Harbor

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Most Recent Energy Harbor Reviews  


Easy and the right price
I have a love/hate relationship with energy choice. I like having choices but hate the shopping. First Energy Solutions had everything laid out nicely so the choice was clear. Finalizing everything was relatively painless. I'm happy. LJB from Warren OH

Customer service
The customer service people are very friendly. I've never had a problem with my bill or service. Melody from Akron OH



4-5 Star Reviews: 2 (67%)



Easy and the right price

I have a love/hate relationship with energy choice. I like having choices but hate the shopping. First Energy Solutions had everything laid out nicely so the choice was clear. Finalizing everything was relatively painless. I'm happy.

LJB from Ohio
February 11th, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 1 (33%)



To many companys

I don't like all these company's calling me and wanting me to take there electric. As of now I am paying for 3 bills plus Met-Ed. All I want is one company. My bill went from $50.00 to $93.00 , what is going on with this.

Margaret Bierbower from New Oxford, Pennsylvania
February 8th, 2020

Billing & Account Management
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No 2-3 star reviews have been posted or approved yet
No 1-2 star reviews have been posted or approved yet

Energy Harbor News  


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Energy Harbor FAQs  


Where can I order Energy Harbor electricity?


Energy Harbor has electricity plans in Illinois, Ohio, and Pennsylvania

Where can I order Energy Harbor natural gas?


Energy Harbor does not have any natural gas plans

What do customers think about Energy Harbor?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Energy Harbor customer review is 0 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Why is my electricity rate higher than when I signed up?


The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

Recommended Natural Gas Plans  


Plan Name
Company
/
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Length
Price
6 months
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630-239-1648
12 months
$0.338 per Therm
630-239-1648
24 months
$0.381 per Therm
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12 months
$0.499 per Therm
888-508-4782

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