Town Square Energy Resources
Town Square Energy provides energy options to the residential and small commercial utility customers in 8 states and more than 30 utility markets. Their stated goal is to "provide electric rates as an alternative to our customer's utility and also utilize value-adding options, content, and communications to further educate our markets on the benefit of energy choice".
Their home office is located in Chandler, AZ.
Town Square Energy services Connecticut, Pennsylvania, New Jersey, Massachusetts, Rhode Island, Maryland, and Ohio.
Our Rating of Town Square Energy
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Customer Reviews of Town Square Energy
Most Recent Town Square Energy Reviews
Just found out about the low rates at Town Square, called & spoke with Debbie Gayle. She was very friendly, professional, & knowledgeable. She helped me with the step by step process singing up and explained everything. I also appreciate the tips on saving on future electric bills. Thank You — Melissa from Danbury CT
Today I spoke with Miriam, who assisted me in signing up for Town Square Energy. She was professional, patient, answered all my questions, helped me to understand what to expect as I signed up and had a positive, friendly attitude throughout our conversation. — Harry from Middletown CT
its quick and easy sign up no surprises or any fees for canceling very good company — jon leoni from 28390
4-5 Star Reviews: 5 (25%)
Just found out about the low rates at Town Square, called & spoke with Debbie Gayle. She was very friendly, professional, & knowledgeable. She helped me with the step by step process singing up and explained everything. I also appreciate the tips on saving on future electric bills. Thank You
2-3 Star Reviews: 1 (5%)
Town Square policy misleads customers with its option to choose their supplier. Up until last year, there was a 2-week window for changing to a supplier with a more competitive rate. Now I ve been told that any change of supplier must be put in place within 2-3 billing cycles of the existing contract. The catch is that most suppliers require a commitment of a 4-6 months contract and any request to switch sooner involves a $50 cancellation fee. Town Square has out its customers over a barrel with the result that they never know of a good time to switch. I have ended up sticking with the Town Square energy supply rate; no surprise that this Town Square standard rate is the highest out there. Town Square should do better than this for its customers.
1-2 Star Reviews: 15 (75%)
Awful.... saying you will get cash back after 6 mos... never did. Rebate some of the monies ...never did... RATE CHARGES ARE MUCH HIGHER THAN YOUR UTILITY PROVIDER. THOUGHT WILL SAVE BECAUSE THEY ARE MUCH LOWER AT THE TIME YOUR ARE SIGNING BUT 2 MOS LATER THEY RACK THEIR PRICE UP
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Town Square Energy FAQs
Where can I order Town Square Energy electricity?
- Town Square Energy does not have any electricity plans
Where can I order Town Square Energy natural gas?
- Town Square Energy does not have any natural gas plans
What do customers think about Town Square Energy?
- That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Town Square Energy customer review is 0 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.