Direct Energy's Customer Reviews Summary
Direct Energy Reviews
573 Reviews for Direct Energy
Recent Good Review from JFK
Most Recent 3 Star Reviews
1 Customer Reviews Written Overall
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
Review
Plans & Pricing | |
Order Experience | |
Customer Service | |
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Likely to recommend |
No
—
JFK
from
New Lenox, IL
on
April 9th, 2020

— Direct Energy
Most Recent 1 Star Reviews
1 Customer Reviews Written Overall
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
Rip off
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
I have been stupid to be with them for so many years. When I realized that my electric bills have been charge triple, I call to cancel but I still have to wait for 2 more billing cycles. Stay away.
—
Thanh Nguyen
from
Chicago, IL
on
March 1st, 2020

— Direct Energy
Compare Direct Energy to Similarly Reviewed Electricity Companies
Company
Plan Name
Price
MRC
The 'MRC' or 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
Type
6.80¢
$0.00
monthly recurring charge
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9.50¢
$0.00
monthly recurring charge
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9.50¢
$0.00
monthly recurring charge
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8.80¢
$0.00
monthly recurring charge
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No