The best review categories for SmartEnergy are their plans and pricing, with an average of 1.0 stars, and the order experience, with an average of 1.0 stars.
Most Recent 1 Star Reviews
1 Customer Reviews Written Overall
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Scam by any other name...
| Signed up in Dec 2021: agreed to use smartenergy for at least 6 months in return for a VISA $200 card. Cancelled after 6 months. August 2022 received letter with PIN instructios "Simply call us with your P.I.N. before your next billing cycle (or no later than Septemver 15th) at 1-800-815-1978. We look forward to sending your $200 Visa Gift Card." ROFLMAO! Called, told "you don't qualify until after you sign up for 6 months", "you only qualify for $100 and you have to sign up for 1 year", "there is no supervisor available now so you may get a call between 48-72 hours. The supervisor now is dealing with another customer" and best "you can report us to whatever agency you want to contact." I hope the 3 'customer service representatives' I spoke to have given their parents, mothers, partners, spiritual leaders, and god a good rationale for how they are scamming the general populous into believing the 'promise' of $200 visa credit after meeting their requirements. My bad: I 'ass'umed ComEd had more integrity than to be a partner in such a blatant scam. Or maybe ComEd was scammed as well. Slick sales pitch and accurate product delivery until the customer wants to cash in their chips. Meanwhile I am waiting for my (insert country here) prince to provide all the riches and luxury any woman could ever dream of! | |||
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—
Customer Beware.
from
Cary, IL
on
September 9th, 2022
