| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Review
| No | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
JFK
from
New Lenox, IL
on
April 9th, 2020
Thank you, JFK, for rating our services! We are glad to see you had a pleasant experience signing on to our service and are enjoying our plans. At a deeper look, we see that our Customer Service section was the lowest-rated category. We would love the opportunity to build on your experience for the better! If you are ever in need of assistance, please know you can connect with our digital support team through Live Chat https://www.directenergy.com/ or Social Media https://www.facebook.com/directenergy/. Have a great week! Stay safe out there. - Eleanor / Digital Care
— Direct Energy
Recommended Natural Gas Plans
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