Customer Reviews for Constellation
People have been reviewing Constellation on IL Energy Ratings, giving you an understanding of being Constellation's customer is like.
Additionally, we combine customer ratings with an array of other variables to develop a more comprehensive rating. Read IL Energy Ratings analasys of Constellation.
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Ratings by Star
Constellation's Customer Reviews Summary
Constellation Reviews
1205 Reviews for Constellation
Recent Good Review from Mari
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Constellation lowered my bill by $95 the first month. I highly recommend them!
Most Recent 5 Star Reviews
5 Customer Reviews Written Overall
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Constellation lowered my bill by $95 the first month. I highly recommend them!
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Switch from the competitor and save $60 in one month!
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Constellation prices were consistent, easy access to account info. We had no problems to contact them.
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Good company and no problems
Most Recent 4 Star Reviews
1 Customer Reviews Written Overall
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I have had my service for 3 months for now; No problem so far :) Thanks
We are so happy to hear that you had a great experience with Constellation, its been our pleasure! Most Recent 3 Star Reviews
2 Customer Reviews Written Overall
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I am a new customer, so I have no opinion at this time. As me again in 6 months.
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Constellation was told by Nicor that I couldn't switch even though I was within the 100 day time stamp according to Illinois law. Nicor was of no help. they just kept telling me no. Way to many people getting involved in this to get it right. I'm stuck with Nicor for a year according to them before I can switch.
Most Recent 2 Star Reviews
1 Customer Reviews Written Overall
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They mislead you to wait until your renewal date when you phone in to get renewal rates and they are not competitive/ Therefore, you overpay for a month or two after the renewal because it takes that long to switch providers.
Thank you for taking the time to give us feedback. It is through feedback such as yours that we are able to provide our customers with the best experience possible. Dont hesitate to reach out to us with any questions you may have. Most Recent 1 Star Reviews
4 Customer Reviews Written Overall
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Can not rate something that has not started on bill yet.
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UNEXPECTEDLY my therm rate went from avg. .44 to $2.43!!-6 times my avg bill!! Contacting "customer service" is next to impossible. I pray this is a mistake!
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Let 2 young women into my house who told me my utility companies would remain the same. This is B.S. I will cancel Constellation ASAP
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On May 3 I went online and changed energy providers through illinois energy ratings.com. I received a confirmation e-mail and then, I have heard nothing. As a matter of fact, I received an e-mail on July 3 from Champion Energy, who had been my provider for the past few years, thanking me for renewing my contract with them. Someone dropped the ball and I don't know who, but it would appear my request for a new provider did not actually go through.
We are so sorry to hear about your negative experience. Give us a call at 1-866-917-8271 so we can be sure to solve this issue. Compare Constellation to Similarly Reviewed Electricity Companies
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Called to make sure rate and paperwork were done correctly. Rep was nice and knowledgeable. Everything check out and my bill is not exorbitant.