A rated company
Good company and no problems |
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Account Management | |
Likely to recommend |
—
Barbara
from
Meredosia, IL
on
February 5th, 2020
Con game
Let 2 young women into my house who told me my utility companies would remain the same. This is B.S. I will cancel Constellation ASAP |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Marilyn Small
from
New Lenox, IL
on
October 6th, 2018
By far, happy!
I have had my service for 3 months for now; No problem so far :) Thanks |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Constellation
from
Chicago, IL
on
September 11th, 2018

— Constellation
Renewal Rip Off!!
They mislead you to wait until your renewal date when you phone in to get renewal rates and they are not competitive/ Therefore, you overpay for a month or two after the renewal because it takes that long to switch providers. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
LJ
from
Libertyville, IL
on
September 11th, 2018

— Constellation
Someone messed up my order
On May 3 I went online and changed energy providers through illinois energy ratings.com. I received a confirmation e-mail and then, I have heard nothing. As a matter of fact, I received an e-mail on July 3 from Champion Energy, who had been my provider for the past few years, thanking me for renewing my contract with them. Someone dropped the ball and I don't know who, but it would appear my request for a new provider did not actually go through. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Someone Messed Up My Order
from
Woodridge, IL
on
July 4th, 2018

— Constellation
Great experience
Called to make sure rate and paperwork were done correctly. Rep was nice and knowledgeable. Everything check out and my bill is not exorbitant. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Good Rates And Nice Service
from
Hazel Crest, IL
on
June 5th, 2018

— Constellation

Reviews Overview
The best review categories for Constellation are the order experience, rated at 3.7 out of 5, and their billing & account management system, rated at 3.7 of 5.
The best review categories for Constellation are the order experience, rated at 3.7 out of 5, and their billing & account management system, rated at 3.7 of 5.
3.3 / 5
Overall
2.8 / 5
Price, Plans and Promotions
3.7 / 5
Order Experience
3.2 / 5
Customer Service
3.7 / 5
Billing and Account Management
3.0 / 5
Likely to Recommend