The best review categories for Just Energy are their plans and pricing, with an average of 1.0 stars, and the order experience, with an average of 1.0 stars.
Most Recent 1 Star Reviews
2 Customer Reviews Written Overall
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Customer Service | |
Account Management | |
Likely to recommend |
Dont sign, unless you want to pay double
Who charges .80 a term? When I told them they where charging me a car payment for heat, I told them I couldn't afford that. They said instantly they could cut it in half. So that's. 40 a term. How ever that's all they could do. They said also sir this could take one or two billing cycles. YUP! They weren't kidding. Next bill 1/5/2021 $413. Wow, pay it. Next bill 2/5/2021 $435.41. Thanks Just energy for stealing from my family. How does it take 2months to adjust the terms of use. Monday day morning I going to pay the cancelation fee. This is ridiculous. At lease with Nicor I can go on the payment plan, and pay the same every month. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Michael S
from
Rochelle, IL
on
January 30th, 2021

Thank you.
Lily, Social Media Advisor
— Just Energy
Cancel
Told one price, charged a higher price |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
D.krieger
from
Mchenry, IL
on
September 30th, 2020

Thank you.
Lily, Social Media Advisor
— Just Energy