Reviews Overview
The best review categories for Vista Energy are their plans and pricing, rated at 3.8 out of 5, and the order experience, rated at 3.8 of 5.
5 Stars
50%
 
4 Stars
25%
 
3 Stars
0%
 
2 Stars
0%
 
1 Stars
25%
 


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Recent Good Review from Helen Kos

Switched To Vista Energy
I got tired of my bills going up and down so much from my previous provider. So, I switched to Vista Energy and I have them for a couple of months now. Their service has been all right, but I felt kind of persuaded and forced into it. Originally, the people that came to me to get me to switch didn't say I was switching right then and there. They told me that they wanted to see my bills and check my rates so they could get me a better rate. I agreed to that but then I came to find out that I got completely switched. I didn't even know which company I wanted to go with, but I thought I'd see how this would go.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Helen Kos from Chicago, IL on January 29th, 2019


Most Recent 5 Star Reviews

2 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Prices Were Cheaper
Vista Energy's prices were cheaper, so I decided to sign up with them. My interactions with their reps have been pretty good and I've been with them for a month now. Things have been okay and it will continue to be that way as long as long as I get my first bill and it's not way more than what it's supposed to be.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Lisa Tannahill from Alton, IL on January 29th, 2019
Vista Energy
We have rent houses and a couple of young men from Vista Energy Marketing showed up here and they asked us how many of them we were supplying electricity for. They explained their system, we filled the paperwork out, and they signed us up for all of our rent houses. Signing up wasnt hard at all because I had my power records right here. The weather right now is cold though and the bill went up but I knew it was gonna do that.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Brian Baue from Sparta, IL on January 29th, 2019



Most Recent 4 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Switched To Vista Energy
I got tired of my bills going up and down so much from my previous provider. So, I switched to Vista Energy and I have them for a couple of months now. Their service has been all right, but I felt kind of persuaded and forced into it. Originally, the people that came to me to get me to switch didn't say I was switching right then and there. They told me that they wanted to see my bills and check my rates so they could get me a better rate. I agreed to that but then I came to find out that I got completely switched. I didn't even know which company I wanted to go with, but I thought I'd see how this would go.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Helen Kos from Chicago, IL on January 29th, 2019



Most Recent 1 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
I ended up paying double amount than before
An agent knocked on the door again and again. he told us the price will be down and they have a good deal than ComEd. I switched to Vista energy. When I saw the bill, I surprised. I used to pay less than $5 for the supply fee to ComEd, but the Vista charged $35 for the supply fee. When I called Vista, they told me, because of a bug in the computer system I was charged the wrong amount and promised to fix the problem. Again I had the same amount for another month. I called again but the agent told me if I want to switch the supplier, I am free to do so. Then I switched to ComEd again. I ended up paying more than $50 each months for 4 months.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Olakswr from Chicago, IL on April 8th, 2020



All Vista Energy Natural Gas Plans

Plan Name
Company
/
Rating
Length
Price
12 Month Fixed Rate
12 month
Fixed Rate
$0.499 / therm