Billing Reviews

“  I have been with Direct Energy in the past and left thinking I could get a better rate. The customer service is excellent when you have any billing issues they treat you with respect. I went back to them this year and put their service on 2 houses. You will be pleased to know Direct has great people working for them. ”

“  I was looking for green energy and the rates were good. I haven't had any issues with billing or customer service. ”

“  The ordering, online account set up, and billing process was easy and convenient. ”

“  I have only been with them for a little over a year. I went through a broker ( ok, so that was my 1st time and scary), but with auto pay and a totally fixed rate from 1 kilowatt to 4000 kilowatts, I have never had a problem with their billing. I hate every electric company with rates for the 1st 500 kwatts, then up to 2000 kwatts, then a price for everything over 2000 kwatts. I love the flat rate. Don't really understand why so many people have issues with them. And I did a 3 year contract so I don't have to use powertochoose every year. ”

“  My account and billing was switched exactly when it was to take place. MY budget rate came down also. Great job. ”