Billing Reviews


Billing Problems and Complaints (509 reviews)



Initial sign up

(3.4 / 5)

  Will wait until I start getting the service and see the first couple billing statements to see if your company is on the up and up.

ps. billing and account rating of one star only means I have not been billed yet but your system doesn't allow me to bypass that question.

vince
April 22nd, 2023

Thank you.
We are confident that you'll be happy with your billing as well!

Energy Harbor Responds May 2nd, 2023
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Energy Harbor


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Everything's great, except for how reliable it is.

(3.4 / 5)

  The title says it all. The website is good, the billing processes are good, customer service is okay, etc. The only downside is, that the power lately goes out monthly, usually for four+ hours. When you work from home, that is a non-starter.

Jon
June 28th, 2021

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AEP Energy


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