Charge/Fee Reviews

“  Even if you barely use the gas the fees will bleed you dry as well ”

“  UPDATE: Same day I posted the negative review Frontier Utilities replied wanting to hear my concern and hopefully resolve something. I provided them with the information they requested via email and they replied stating they would call me back at 4:05PM on 5/18. It is now 7:40PM and nobody has called me. Nothing has changed. They will get you to sign up with a tricky deceitful energy non-facts label and not respond once confronted.Original post: When i first signed up I never got a call back from a supervisor after I requested to speak to one two times. They were not available. I needed to cancel the contract when I got the first bill due to some unscrupulous higher than expected per kilowatt charges. Be very careful with this company. I shop yearly or every time my contract is up. The average charge on their fact sheet is not inclusive of the state/distribution fees. None of the other providers I have used have been this way. I left them as soon as the contract was over. Last bill was $86 for less than 400 kilowatts. A joke. Other providers are much cheaper. ”

“  I switched to Direct Energy in January of 2022. The original offer had no cancellation fees. Low and behold, after using Direct Energy for a few months and getting billed from Direct Energy and from my Electric supplier, I decided to switch companies. Low and behold, hidden on the e-contract, there was a cancellation fee blurb that I did not catch. ”