Recent Bad Reviews

“  Be very aware of these scammers. As soon as your contract ends they will automatically switch you to an exorbitant rate that will exceed any prior savings. Trying to reach a person is impossible. ”

“  I signed up for a rate and some error I didn't get the rate. My bill the next month was sky high. They said they would give me the rate for the next month and provided some credit. Then I call the next month to confirm and they say they still are not sure I got the rate. Unbelievable ”

“  They offer you a promtion price and then double the price when the promotion expires. ”

“  Smart Energy called me and offered me a $200 gift card if I stayed with the company at least six months. At the six month bill I sent it to the company showing Smart Energy as my supplier as I was asked to do. I never received the $200 gift card. Fast-forward to six months later when its time to renew, I called the company to inquire about upcoming rates. The service rep immediately looked at my account and said oh I see you havent got your $200 gift card. Then he said they would process the $200 gift card if I renew with the company. I flat out refused and told him I would not do business with a company who does not respect their customers enough to keep the promises they made. This was a very disappointing and underhanded interaction with smart energy. In addition they raised my rate during the contract. I will report this to PUCO. This unjust behavior needs to be exposed. ”