Recent Bad Reviews

“  They seem to intentionally make it difficult to get details on your bill ”

“  Was trying to sign up for service until i heard that they had a $150 cancellation fee if you cancel after 3 months. That cancellation fee is forever. I said never mind. ”

“  Everything is great when you sign up and you're told your incredibly low variable rate will fluctuate but usually varies around the rate they advertise. SUPRISE - at month two.... 50% increase in supply charge. At no point during the sign up was I told this was an "introductory" rate and that successive months could get a HUGE up-tick. Looks like this is their business practice. Lure you in, then bank on you never looking at your bill and what they actually charge after month 1. The fact that they refunded me the difference immediately with no questions tells me this is a VERY common occurrence. I'll be looking for another supplier. ”

“  Rates aren't much better than PPLs, but with the offered rebates they are less. Problem is rebate process is a huge hassle. Mailing is obsolete, but the only option they offer in order to request a rebate, as opposed to offering the ability to request online, or just paying when you meet the criteria. They claimed my rebate was never received from USPS and now w/o t pay the rebate since if changed suppliers. Avoid these butthats. ”

“  I might be getting electricity for a few pennies less... but it simply is not worth the hassles of dealing with Frontier Utilities customer service.

So unless you have unlimited time, I'd find another provider ”