Hudson Energy Customer Reviews (October 2025 Update)

Updated: October 2025

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TERRIBLE CUSTOMER SERVICE

The customer service rep I spoke with was very rude. I was calling on behalf of our business which has SEVERAL locations. The letter I received only had an acct number on it and did not reference a service address. When the rep asked me to verify the service address and I explained that we have several and nothing was listed on the letter she told me "if I worked there I would KNOW the address. When I AGAIN said we have several locations and the letter was not specific just a number that does not match any of our Ameren bills, she told me I didn't need to yell at her. She was completely RUDE!!!