Residents Energy Customer Reviews (July 2026 Update)

Updated: July 2026

The best review categories for Residents Energy are their plans and pricing, with an average of 1.0 stars, and the order experience, with an average of 1.0 stars.

Reviews Overall

6th

Plans & Pricing

6th

Order Experience

4th

Customer Service

5th

Billing & Acct Mgmt

5th

Likely to Recommend

4th

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Most Recent 1 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Sale Agents are Deceptive

Yesterday, a salesperson knocked on my door and told me Ameren sent him to let me know that Ameren is not going to provide my electricity and I need to sign a contract with Resident Energy. I told him I had not received any notice from Ameren. He said it was in my bill (it was not!). He asked me to show him my email so he could show it to me. I opened my email. He saw my name, asked for my last name, and then filled out a form for me. I told him I was not going to sign anything. He became angry(like I was the one who was wasting his time!) and said I had to. So basically what I see here is fraud and harassment and taking advantage of the fact that I'm an international student and not familiar with the routines in the USA. Today, I called them to complain and cancel the contract. I'm going to share my experience with my school lawyers, so they can inform other students of this kind of fraud.