The best review categories for Residents Energy are their plans and pricing, with an average of 1.0 stars, and the order experience, with an average of 1.0 stars.
Most Recent 1 Star Reviews
2 Customer Reviews Written Overall
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
Elderly Scam
My mom's account, some how got switched to Residents Energy, LLC. They were with COMED. I have switched the account back to COMED, and the person at COMED told me to call Residents Energy, LLC and get a confirmation number for my records. I was on hold yesterday for two hours to get to a human. Today, I have been on hold for 1 hour. I really don't think anyone is going to answer the phone. The energy charges with Residents Energy, LLC is four (4) times higher than the current charges for COMED. Don't know how my mom got this company, and I probably will never know, because NO HUMAN is going to answer the call. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Rose
from
Colfax, IL
on
February 7th, 2023
Beware
My 84 year old mother in law was talked into switching from ComEd and promised savings on her electrical supply. The first 6 bills had very little discount. The bills after that jumped up and are destroying her budget (the bills use to be about $150-$180 per month and jumped to $276 and $341 for months 7 and 8). When we call Residents Energy and tell them we want to cancel our agreement, they tell us that we are not locked in and can go anywhere. When we call ComEd, they tell us they can't take us back because the account is locked to Residents Energy. I feel that this company is targeting the elderly because they are more likely to not fight them. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Szmooz
from
Harwood Heights, IL
on
October 6th, 2021
Illinois Energy News:
How to Keep Cool in Chicago Without AC
How Much Electricity Does a TV Use?
Best 12 Month Plans In Arlington Heights
Why Are My Illinois Electricity Rates Increasing?
How to Shop and Compare IL Electricity Rates
Cheapest Holiday Electric Plan in Chicago
Shop These Electric Rates in Naperville
Best Tips to Compare Aurora Electric Providers
How to Find Cheap Electric Rates in Ameren
How to Shop the Best Electricity in Chicago
How Much Electricity Does a TV Use?
Best 12 Month Plans In Arlington Heights
Why Are My Illinois Electricity Rates Increasing?
How to Shop and Compare IL Electricity Rates
Cheapest Holiday Electric Plan in Chicago
Shop These Electric Rates in Naperville
Best Tips to Compare Aurora Electric Providers
How to Find Cheap Electric Rates in Ameren
How to Shop the Best Electricity in Chicago