Recent Bad Reviews


Recent Complaints and Negative Reviews (184 reviews)



Rebate Process is Bad

(2 / 5)

  They offer a $100 rebate for the plan I selected, $50 after the first month. They require you to mail the rebate form to them. I had to call to make they received the form. They did receive it but it took almost 2 more months to receive my rebate and they couldn't provide any information on the rebate status when I called several times. Come on Major, make the rebate process easier and electronic. I cancelled after receiving the first $50 rebate. Too much of a hassle.

Jeff
March 13th, 2024

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Major Energy


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High Electric Charges 2308 St. Rt. 28 Goshen OH 45122

(2 / 5)

  Last billing period my bill was for $544.00. Even though this was a colder than normal period, it was way high for this small 2 br house. Was I getting the Constellation rate for that period?

Daniel J. Dickten
February 9th, 2024

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Constellation


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Nonexistent customer support

(2 / 5)

  They seem to intentionally make it difficult to get details on your bill

Vw04
January 22nd, 2024

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XOOM Energy


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leaving

(2 / 5)

  Was trying to sign up for service until i heard that they had a $150 cancellation fee if you cancel after 3 months. That cancellation fee is forever. I said never mind.

bill
November 10th, 2023

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Constellation


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