Recent Bad Reviews

“  I am nearing the end of one year with these grifters. I pay my bills through my bank every month. My bank shows proof of payment to Xoom on the 1st of every month. That is on average 10 days before Xoom says it is due. But, every month I am charge a $10 late fee for late payment". Their explanation? It takes them up to two weeks to process payments from a bank. Then they demand $200 if you try and cancel due to being overcharged. Xoom is a grift plain and simple and any jury in the state would agree. Also know our Georgia Public Service Commission wont respond to complaints about Xoom. Been using different gas suppliers over 30 years in Georgia and Xoom is the first to get away with such a blatant grift. ”

“  We shopped for competitive rates during the 2024/2025 winter. We found an amazing promotional rate with American power and gas, around 0.07 KH. Well, the promotion expired and the rate increased, which was expected. What wasn't expected was FIVE TIMES increase from the promotional rate. A call to cancel was immediately placed but unfortunately it was Friday and after hours when we attempted to contact. A message was sent on the site as well as a separate e-mail to request so we'll see how that works. My intention is to call Monday, and if no resolution to contact PP&L directly. Very surprised of the cost especially considering the statement of sustainable energy. ”