Read Recent Customer Complaints

Recent Complaints and Negative Reviews (152 reviews)

(1 / 5)

Terrible Customer Service

(1 / 5)

“ They charge more than double the other providers and they don't know how to run customer service. ”

— PAAllentow
March 13th, 2025

Were sorry to hear that your experience with CleanSky Energy did not meet your expectations. Our goal is to provide competitive rates and quality customer service, and we regret if we fell short in your case.

Wed love the opportunity to review your account and address any concerns you may have. Please reach out to our customer care team at CustomerCare@CleanSkyEnergy.com so we can assist you further.

Thank you for your feedbackwe value your input and are always looking for ways to improve.

CleanSky Energy Responds March 13th, 2025

CleanSky Energy

Billing and Account Management

Customer Service

How likely are you to recommend

Order Experience

Price, Plans and Promotions

(1 / 5)

Worst experience ever

(1 / 5)

“ Absolutely horrible. Overseas agents sucked. I asked to speak to a supervisor and was told I was being unprofessional! Could not wait to cancel application and move on to another supplier. ”

— M. Davis
March 9th, 2025

Major Energy

Billing and Account Management

Customer Service

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Order Experience

Price, Plans and Promotions

(1 / 5)

Rate went up with NRG.

(1 / 5)

“ Another Walmart bad experience with NRG in store salesman. Basically was told my rates would go down. First month, four days actually, my electric bill had a $14.63 NRG charge in addition to my normal monthly charge. It was somewhat difficult cancelling NRG. I havent gotten my latest gas bill. I dread to think what it may cost. Stay away from NRG. ”

— Ronald Beil
March 5th, 2025