Charge/Fee Reviews


Problems with Fees and Charges (713 reviews)



Verde Energy has a great starting rate

(5 / 5)

  Currently using Verde Energy through PPL and haven't had any issues yet. Last company after fulfilling my year, decided to charge me 2x my normal rate, so I switched. I will see how Verde Energy charges after my contract is completed.

JoeM
February 28th, 2024

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Verde Energy


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5-star for me!

(5 / 5)

  Easy sign-up, good price, no extra charges ~ good choice!

Red Dragon
September 1st, 2023

Thanks!

Energy Harbor Responds September 27th, 2023
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Energy Harbor


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This company is top notch!

(5 / 5)

  I've been with Energy Harbor for a few years now with my electric and about a year with my gas. I noticed that their rate for gas dropped a little so I called them and within 15 minutes or so I was locked in at the cheaper rate......no questions and no extra fees!

Wayne
August 25th, 2023

Thanks for trusting Energy Harbor!

Energy Harbor Responds August 31st, 2023
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Energy Harbor


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Great Experience

(5 / 5)

  The information is easily compared and nicely summarized to help you make the best decision and the enrollment process is also easy. There are no enrollment fees and you can switch plans at any time with no penalty. I use them for both me electric and gas supplier.

Easy to compare and switch
August 15th, 2023

Thank you!

Energy Harbor Responds August 21st, 2023
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Energy Harbor


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WAY less than Ohio Edison alone

(5 / 5)

  Enrollment was pain free, and with our energy bill sky rocketing to 12 cents per kWh. We needed another provider. Our bills were cut in half, with no worries, no termination fees, and no monthly fees for service.

Samantha
August 4th, 2023

Thank you!

Energy Harbor Responds August 15th, 2023
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Energy Harbor


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Lowest rate

(5 / 5)

  I only do fixed, long term with no fees. The rate was the best around.

Dan
June 27th, 2023

Thanks!

Energy Harbor Responds June 30th, 2023
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Energy Harbor


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3-year fixed rate, budget certainty

(5 / 5)

  I'm in the PPL territory and I signed up for their Clean 36 plan. 3 year fixed rate with no fees or penalties. I like knowing exactly what my rate will be every month, especially when rates are high and expected to just go higher, over time. They sent me an email letting me know that my plan is 100% clean energy and that they're protecting 50 trees in the rainforest for every customer. Not bad. Think has a referral program where you can get long-term discounts on your rate for referring friends/family. Haven't used it yet, but will.

Anthony M.
May 28th, 2023

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Think Energy


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Easy and fast experience with great rates

(5 / 5)

  With upcoming rate changes with PPL, it was time to look for a better rate. Energy Harbor has a great rate, excellent term length, and no fees.

Mike
May 24th, 2023

Thank you!

Energy Harbor Responds May 25th, 2023
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Energy Harbor


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Super easy

(5 / 5)

  The whole process was super easy. I confirmed my address and identity. Enrolled in one of their plans. And on the second billing cycle, my new rate was updated. I can't believe how easy it was. Eversource charged nearly double of what direct energy charges for supply. I'm still paying eversource on delivery because they own the infrastructure but these crooks are getting less of my money. Everyone in CT needs to shop around for supply. They often don't know that you can choose your supplier and simply bend over to eversource and their price gouging. I will shop around again once my term is up.

Set
April 28th, 2023

Hello Set. We are so glad to know you have had such great experience with us! Thank you, in the first place, for choosing us as your trusted electricity supplier. We are thrilled having you as a part of our family, and we will continue providing you with the best services of the market. We value your business with Direct Energy, and we want to continue serving you for a long time to come! Have a great weekend! - Marta / Digital Care

Direct Energy Responds April 28th, 2023
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Direct Energy


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