Recent Complaints and Negative Reviews (62 reviews)
My Energy Costs Tripled
“ They promised lower rates and now my rates have tripled. They also promised a $100 rebate which I never received, despite calling them dozens of times. They are nothing but scammers ”
August 3rd, 2026
Grab your wallet if your contract expires
“ Had Xoom since 2021, last contract expired and my rate jumped 227% - in a world of junk email, phone scams, paperless billing, and autopay it's a boomtown for marketers! 4 months later, I discover the problem. Call, willing to sign up again, but asked for my some of my $1200 in excessive fees back and their answer was I'm sorry. Yes you are! ”
April 14th, 2026
AVOID
“ If you choose this supplier based on introductory rate, monitor and switch elsewhere prior to the end of your trial term. I was charged a per kilowatt hour rate that was almost double PP&L. Worst of all, their aggressive sales tactics should not be allowed. They pursue like debt collectors, rude and aggressive. I switched to another company and the continue to call me. Filed a complaint with the BBB and the PA AG. ”
April 7th, 2026
worst company ever, lied about rates and cost us thousands
“ Austyn Merritt a rep for nextera came to my business and said they would help save us money on our electric bill and told us what our rate would be, told me that we would be saving thousands a year. It was a better rate so we decided to go with them and was excited to save some money. Little did we know that they have thousands of dollars worth of hidden fees every month and our electric bill ended up more than doubling each month from what it was before we switched. ”
March 17th, 2026
Worst Switch Ever
“ I requested to switch my service from GNG prior to contract renewal and Constellation stated they would provide notification of my switch because they couldn't start service until the first of the month which would be after my current contract. Now GNG is charging me a termination fee and Constellation sent me some email about requesting a gift card. I don't want a stupid gift card! I've spent hours on the phone back and forth with both companies. All liars and crooks, I'm so sick of this, is there a single decent honest company left? ”
March 11th, 2026
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