Liberty Power -- Profile Analysis

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Liberty Power was founded in Houston, Texas in 2001. While they do provide residential electricity, they specialize and concentrate on commercial electricity to businesses and government entities. Liberty Power is licensed to sell electricity in Connecticut, Delaware, Illinois, Massachusetts, Maryland, New Jersey, New York, Texas and Washington, DC.

Our Rating of Liberty Power




All Liberty Power Plans  


Plan Name
Company
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
36 Month Fixed Rate
36 month
Fixed Rate
8.99¢ / kwh
7.9% under market rate
Compared to the current ComEd rate of 9.7650¢ / kwh
$0.00 monthly recurring charge
  • Great Rate!
  • 3 years of bill stability
  • 3 Month Fixed Rate
    3 month
    Fixed Rate
    9.40¢ / kwh
    3.7% under market rate
    Compared to the current ComEd rate of 9.7650¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    9.89¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    9.99¢ / kwh
    $0.00 monthly recurring charge
    24 Month Fixed Rate
    24 month
    Fixed Rate
    10.49¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    10.49¢ / kwh
    $0.00 monthly recurring charge
    48 Month Fixed Rate
    48 month
    Fixed Rate
    10.59¢ / kwh
    $0.00 monthly recurring charge
    36 Month Fixed Rate
    36 month
    Fixed Rate
    10.69¢ / kwh
    $0.00 monthly recurring charge
    32 Month Fixed Rate
    32 month
    Fixed Rate
    10.88¢ / kwh
    $0.00 monthly recurring charge
    24 Month Fixed Rate
    24 month
    Fixed Rate
    11.19¢ / kwh
    $0.00 monthly recurring charge
    6 Month Fixed Rate
    6 month
    Fixed Rate
    11.29¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    14.90¢ / kwh
    $0.00 monthly recurring charge
    6 Month Fixed Rate
    6 month
    Fixed Rate
    17.20¢ / kwh
    $0.00 monthly recurring charge
    Variable Rate
    1 month
    Variable Rate
    29.10¢ / kwh
    $0.00 monthly recurring charge

    Liberty Power Plan Summary

    Liberty Power does not currently have any plans available on IL Energy Ratings.

    We recommend plans from Constellation and NRG Home instead.

    View Liberty Power Plans

    Customer Reviews of Liberty Power

    Reviews Overall

    32nd place
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    Most Recent Liberty Power Reviews  


    Liberty power
    I am paying only $40.00 bills every month! The amount of savings I have is amazingggg Denisse mimiaga from Grand Prairie TX

    Majority Good Experience
    We signed up with a door-to-door guy--he and his partner were very informative, personable, funny. He took lots of time and helped us look up our current provider and plan on my husband's phone. My only complaint is that he talked REALLY fast so there was lots of request for repeating--he always accommodated these requests and really wanted to be sure we understood everything.

    Liberty appeared to be a better deal and so far our bills have supported this. I see other reviews about really big bills and wonder if those people were on an average billing plan before and with Liberty they are not. I did get hit with a cancellation fee from my previous company but was NEVER told that Liberty would cover that cost. I did get hit with late fees associated with being on their auto-pay feature and when I called was told that it is just an unfortunate fact that even if the lateness is caused by the banking system, they still consider it late. I take exception to that policy and will take the advice of another reviewer and just pay the bill myself, early. Customer Service, while delivering the company line, was very professional and empathetic. It wasn't his fault that the company has a stupid policy.

    I have received my gift cards as promised and plenty of notification and instructions to take advantage of the rewards program--like other companies who offer such rewards programs (Credit Cards come to mind), it is a marketing/promo scheme for a variety of companies...I will use my reward dollars toward gift cards for places I already shop/eat.

    I only gave a 3 star for recommending the company because I am still in my first year with Liberty so have not experienced a summer yet. Also, I am not in the habit of "recommending" utility companies to people I know. That's kind of odd to me.
    Elizabeth from Waco TX

    Pretty good
    Nice pricing, customer service was prompt and knowledgeable. only took a few minutes to enroll Jjordan from Plano TX


    4-5 Star Reviews: 8 (11%)



    Liberty power

    I am paying only $40.00 bills every month! The amount of savings I have is amazingggg

    Denisse mimiaga from Texas
    April 7th, 2021

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    3-4 Star Reviews: 4 (6%)



    Majority Good Experience

    We signed up with a door-to-door guy--he and his partner were very informative, personable, funny. He took lots of time and helped us look up our current provider and plan on my husband's phone. My only complaint is that he talked REALLY fast so there was lots of request for repeating--he always accommodated these requests and really wanted to be sure we understood everything.

    Liberty appeared to be a better deal and so far our bills have supported this. I see other reviews about really big bills and wonder if those people were on an average billing plan before and with Liberty they are not. I did get hit with a cancellation fee from my previous company but was NEVER told that Liberty would cover that cost. I did get hit with late fees associated with being on their auto-pay feature and when I called was told that it is just an unfortunate fact that even if the lateness is caused by the banking system, they still consider it late. I take exception to that policy and will take the advice of another reviewer and just pay the bill myself, early. Customer Service, while delivering the company line, was very professional and empathetic. It wasn't his fault that the company has a stupid policy.

    I have received my gift cards as promised and plenty of notification and instructions to take advantage of the rewards program--like other companies who offer such rewards programs (Credit Cards come to mind), it is a marketing/promo scheme for a variety of companies...I will use my reward dollars toward gift cards for places I already shop/eat.

    I only gave a 3 star for recommending the company because I am still in my first year with Liberty so have not experienced a summer yet. Also, I am not in the habit of "recommending" utility companies to people I know. That's kind of odd to me.

    Elizabeth from Texas
    March 5th, 2021

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    2-3 Star Reviews: 3 (4%)



    Horrible

    The reps are very unprofessional. They talk to you rudely. Dont waste your time.

    Unsatisfied from Texas
    June 12th, 2020

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    1-2 Star Reviews: 48 (69%)



    Worst power company do not use

    They refuse to send the bills email or mail. They have cut power 3 times twice with payment. Absolutely the biggest crooks in power do not use this company Absolutely horrible . They should have a negative rating

    William starnes from Texas
    October 29th, 2021

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    Liberty Power News  


    No applicable blogs have been written


    Liberty Power FAQs  


    Where can I order Liberty Power electricity?

    Liberty Power does not have any electricity plans

    Where can I order Liberty Power natural gas?

    Liberty Power does not have any natural gas plans

    What do customers think about Liberty Power?

    That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Liberty Power customer review is 1.4 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.


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