Payless Power -- Profile Analysis

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Founded in 2005, Payless Power is an electricity provider operating in the deregulated Texas marketplace that specializes in pre-paid electricity. Payless power caters to customers that have advanced smart-metering systems to offer pre-paid, or pay-as-you-go electricity service to consumers who may want to avoid paying deposits or signing a contract. Customers can then monitor their usage and how much power they have left through their personal accounts. If an individual or business doesn't have a smart-meter installed, Payless Power will help coordinate the process of having one installed.

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Payless Power Plan Summary

Payless Power does not currently have any plans available on IL Energy Ratings.

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Customer Reviews of Payless Power



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Great Service
We have always had a great experience with this company. We have had service for 4 years now, and do not plan on switching any time soon. Aaron & Joann O'Neal from Portland TX

Good service
No problem with service but I've never understood the billing or what the actual coat per kwr is. On the average 4 kwh's costs me just over $3.00. This seems very high Susan from Houston TX

Very good service Easy to use!
The service has been incredibly easy to use. A two year old could do it. KSA from Dickinson TX


4-5 Star Reviews: 97 (50%)



Great Service

We have always had a great experience with this company. We have had service for 4 years now, and do not plan on switching any time soon.

Aaron & Joann O'Neal from Texas
February 8th, 2022

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3-4 Star Reviews: 20 (10%)



Good service

No problem with service but I've never understood the billing or what the actual coat per kwr is. On the average 4 kwh's costs me just over $3.00. This seems very high

Susan from Texas
November 13th, 2021

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2-3 Star Reviews: 16 (8%)



no bargain

they neglected to mention they have a $2.99 cent per day minimum, so you're guaranteed a $90/mth bill even if you're just running a fridge and nothing else. I've had monthly bills where my average cost was 48 cents per kw. Not a good value when they advertise 16 cents/kw if you their minimum kw

John Hiebert from Texas
March 3rd, 2022

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1-2 Star Reviews: 43 (22%)



DO NOT USE THIS CONPANY

Payless power stole from my account. Service was disconnected on Jan 11 2022. I called to verify that my account would be disconnected, auto pay stopped, and my balance refunded. This was confirmed by the customer service representative. Not only was my account drafted after I was told it would not be, Im charged an early termination fee that isnt mentioned anywhere in the faq section, account info, or website. This information should be easy to find. They are intentionally withholding billing information. This is theft. Every social media platform will have this written, detailed review of Payless power. As the automated service says, calls may be recorded for training purposes, I record phone conversations to ensure scam businesses like this one are held accountable. I am still going to have to call to reiterate what I have just said and to also have my bank information promptly and completely removed since my account is still active after it was requested by me to be closed.

Marie from Texas
January 23rd, 2022

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Payless Power FAQs  


Where can I order Payless Power electricity?


Payless Power has electricity plans in Texas

Where can I order Payless Power natural gas?


Payless Power does not have any natural gas plans

What do customers think about Payless Power?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Payless Power customer review is 3.6 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.