Deposit Issues and Complaints (98 reviews)
Deposits for natural gas in Illinois can be a hassle and usually range from $100 to $500. Some companies handle them well with lower deposit amounts or lower credit thresholds while others turn you upside down and shake the lunch money out of your pocket. If deposits are causing you issues, you can read deposit related reviews from other customers before you sign up for an energy company.
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“ They've gone above and beyond with customer care. I appreciated not feeling judged or shamed after my family had no other choice than to file a chapter 13. They didn't require a deposit and wasn't forced into contact. That was 5 years ago and I'm a proud and loyal customer for as long as they're in business! ”
August 20th, 2018
“ This is Awesome. I was very disappointed with my previous service provided and unfortunately the relationship of more than 4 years had to end. I reviewed several other companies before arriving here and was displeased at their demands for a huge activation deposit. None of them could clearly explain why those startup monies were necessary or could confirm if they were refundable minus all the fees if the relationship had to end. I would have been okay to pay it out installments but no one was hearing that. Just hand us 220.00 and well turn it on. Im glad i found you guys and very pleased there's no deposit. This is how you become and remain #1. Im telling everyone I know at the old company to follow me. (#high5) Thank you ..Now lets do business one kilo watt at a time. Praise God!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ”
July 9th, 2018
12 Month Home Natural Gas Plan