Mega Energy Customer Reviews

The best review categories for Mega Energy are their plans and pricing, with an average of 1.0 stars, and the order experience, with an average of 1.0 stars.

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Plans & Pricing

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Most Recent 1 Star Reviews

5 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

MEGA Energy electric

I never signed up for this service, IT IS FRAUD! WAS unauthorized, @ they took $45.61 from my Liheap assistance program help. I am @ alwats been w/Commonwealth Edison, being a cancer patient w M.S. They never contacted me to change my services, but to fill out a survey!!!! DO NOT DEAL WITH MEGA ENERGY! IT HAS ZERO RATINGS, @ BAD REVIEWS! WARNING OTHERS

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Marianne T Romito from Chicago, IL on April 4th, 2021

They slammed my account and changed my provider without my consent

They called my 87 year old mother with dementia and somehow extracted data. You can clearly tell by talking to her she is not in her right mind. Horrible company. We are on a do not call list

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Angry from Chicago, IL on March 19th, 2021

Extremely Rude Customer Service

I've gotten two calls from this company, after speaking to the representative and telling him I need to speak first with my husband and ask around, he kept on insisting I just "verbally agree", I continue to state I was NOT going to agree to anything, he repeated over and over how they could save me SO much money, I repeated myself that I needed to review the company & ask around since I never heard of them. Towards the end of the call, I repeated myself once more I was NOT going to verbally agree to anything, his politeness came out and told me to "GTH" and hung up, if that isn't top notch customer service not sure what is. I'm really hoping he placed my number on the do not call list LoL.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Extremely Rude Customer Service from Minooka, IL on February 16th, 2021

Rip off and fraud

My elderly mother was not aware that she switched to Mega Energy for a 12 month contract in November 2018. She was charged 7.0 Cents kWh for 12 months. After 12 months, the rates went up to 17 Cents kWh. When I called to ask why, they said "the contract expired so we now charge you variable rates....". We have asked them for a refund. What a bunch of crooks.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Son In Chicago from Evanston, IL on November 11th, 2020

Employs unscrupulous telemarketers

I will never choose this company even if they offer 1c a KWh because of the fact that they have hired unscrupulous telemarketers that call at least twice a day using spoofed caller id to make it appear they are calling from a local number. I have asked them several times to remove my number from their calling list but to no avail.

My response to this daily harassment is to black list Mega Energy even if they are a genuine company. Do everyone a favor and please don't buy energy from this company.