Rip off and fraud
| My elderly mother was not aware that she switched to Mega Energy for a 12 month contract in November 2018. She was charged 7.0 Cents kWh for 12 months. After 12 months, the rates went up to 17 Cents kWh. When I called to ask why, they said "the contract expired so we now charge you variable rates....". We have asked them for a refund. What a bunch of crooks. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Son In Chicago
from
Evanston, IL
on
November 11th, 2020
Employs unscrupulous telemarketers
|
I will never choose this company even if they offer 1c a KWh because of the fact that they have hired unscrupulous telemarketers that call at least twice a day using spoofed caller id to make it appear they are calling from a local number. I have asked them several times to remove my number from their calling list but to no avail. My response to this daily harassment is to black list Mega Energy even if they are a genuine company. Do everyone a favor and please don't buy energy from this company. |
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| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Paul
from
Naperville, IL
on
December 26th, 2019
Reviews Overview
The best review categories for Mega Energy are their plans and pricing, rated at 1.0 out of 5, and the order experience, rated at 1.0 of 5.
The best review categories for Mega Energy are their plans and pricing, rated at 1.0 out of 5, and the order experience, rated at 1.0 of 5.
1.0 / 5
Overall
1.0 / 5
Price, Plans and Promotions
1.0 / 5
Order Experience
1.0 / 5
Customer Service
1.0 / 5
Billing and Account Management
1.0 / 5
Likely to Recommend
Mega Energy is a privately owned retailed electricity provider operating in the Texas marketplace. Mega Energy was founded in 2007 and provides retail and commercial electricity to consumers throughout the state of Texas.
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